Enter Store HomeHow to OrderAbout UsOur LocationsOur PoliciesBest Selling ItemsSite MapOrder StatusCheck Out

Our Policies


General Policies

We normally ship within 7 days from the time your order is received. Some styles/colors may take longer.Please allow 48-72 hours for order processing on Next Day, 2nd Day, 3rd Day Select. Free ground shipping is for the contiguous US. We care about the environment so we do recycle shipping cartons.



Shipping Policies

We offer the following shipping methods and delivery times:

Standard:

UPS Ground Allow 5-8 Business Days

Express:

UPS Second Day Air Allow 2-4 Business

Overnite:

UPS Next Day Air Allow 1-3 Business Days


Shipping Charges

 Order Value 

Shipping Charges

  Standard 

  Express 

  Overnite 

below $65.00 

FREE

$20.00 

$40.00 

$65.00 and more  

FREE

$20.00 

$40.00 


 

» For shipments to Alaska, Hawaii and Puerto Rico an additional $15.00 freight surcharge per order will be added to the above charges.

 

» Additional freight charges for shipment outside of the United States:

 
 

Australia

  $30.00

 

Canada

  $20.00

 

Iceland

  $17.50

 

Ireland

  $25.00

 

New Zealand

  $30.00

 

Puerto Rico

  $30.00

 

United Kingdom

  $32.00

 

» We presently cannot accept orders for shipment to countries not shown above.



Taxes

We collect state sales tax when the shipping address is in one of the following states:

 

State

Rate

      

CA

7.25%

Appicable Sales Tax will be charged to California Residents.



Credit Cards Accepted

Please note that we accept American Express,  Discover,  Mastercard,  Visa.



Order Cancellation Policies

To Cancel an order Please e-mail us. chicwideshoes@sbcglobal.net



Return Policies

Unworn merchandise may be returned for exchange or refund within 30 days. Shoes must be returned in original packaging. PLEASE no tape on original shoe box. Customer pays freight on returns. Ship to: Chic Wide Shoes 4615 Industrial St. Unit 1M Simi Valley, CA. 93063 chicwideshoes@sbcglobal.net



Store Privacy Policies

We do not sell or trade our mailing list.

HACKER SAFE certified sites prevent over 99.9% of hacker crime.

Powered by PointShop ©